FAQ

Are our mugs dishwasher safe?

Yes! All of our mugs are dishwasher & microwave safe unless specified. To get the best life out of your mug we do recommend hand washing.

Are our products licensed official merchandise?

Fizzle Pop Creations is not associated with or sponsored by any trademark owners. This product is only for personal purposes only. This is not official merchandise produced by the trademark owners.

Are the car stickers safe to use on my car?

Yes! All of our stickers have gone through vigorous testing to ensure they are safe & last the test of time. We recommend only using the stickers on your GLASS panels of your car i.e. rear window, Side window & ensure that you check they are not blocking your line of site whist driving.

Do we offer Returns/Exchange?

Please see our returns policy page.

How do I remove my Decals & Stickers?

HEAT! We suggest using a hair dryer to gently warm up the decal/sticker. Once warm you should be able to lift the corner of the decal gently and be left with little to no residue.

How long after purchasing do I have to cancel or amend my order?

Upon checking out you are agreeing that all information you have selected and has been provided is 100% correct. Once your order has been processed no cancellations or amendment will be accepted.

How long will my order take?

As our items are personalised please allow up to 14 business days for your order to be made. We generally have your order out much quicker although during peak periods please allow up to the 14 business days.

How long will postage take?

Free & Standard postage items are sent via standard post via Australia Post. Delivery of these can take between 2-10 business days.

Flat Rate Shipping postage is sent via Australia Post Parcel, Fastway or Couriers Please depending on your location. All Flat Rate Shipping comes with full tracking which you will be emailed upon completion of your order.

Please note this is for SHIPPING ONLY this does not include the making & processing time

I like the design but I want to change the name?

No problem just pop a note in the notes section upon checkout.